Order Processing: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery.
Shipment Confirmation & Order Tracking: You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping: We currently do not ship outside the U.S.
Shipping Restrictions: Certain products may not be available for shipping to some locations. We will notify you if there are any issues with your delivery address.
Returns Information:
Return Policy: We accept returns within 30 days of the original purchase date. The item must be in its original condition and packaging.
Return Process: To initiate a return, please contact our customer service team at [email address] or [phone number] to receive a Return Merchandise Authorization (RMA) number. Include the RMA number with your returned item.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping method to ensure your return is received.
Refunds: Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
